Our Terms of Service

Terms of Service

Last updated: 24th June 2025

These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Digital Capital (“we”, “us”, or “our”), a business registered in the United Kingdom. By using our website or engaging with our services, you agree to be legally bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

1. Use of Our Website and Services

You may use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:

• Misuse or interfere with the site’s functionality

• Attempt unauthorized access to data or systems

• Use bots, crawlers, or automated scripts to collect data

• Submit false or misleading information

We reserve the right to suspend or terminate access to users who violate these Terms.

2. Service Description

Digital Capital offers digital marketing and SEO-related services. Specific deliverables, timelines, and fees will be outlined in an individual service agreement, proposal, or contract between you and us.

We reserve the right to update, modify, or discontinue services without notice.

3. Payments and Billing

All payments must be made as agreed in writing (e.g., invoice, contract, or Stripe payment link). Failure to pay may result in paused services or cancellation. Fees are quoted in USD or GBP and may include VAT where applicable.

Unless explicitly stated otherwise:

• Monthly retainers are billed in advance

• One-time services must be paid before delivery.

4. Marketing and Advertising Disclosure

By submitting your details on our site or engaging with our services, you agree that we may:

• Contact you via email, phone, or SMS for business purposes

• Use your data for ad personalization and retargeting, including through Meta (Facebook/Instagram), in accordance with our Privacy Policy

You may opt out of marketing at any time by contacting p51alexander@gmail.com.

5. Intellectual Property

All content on this website — including text, logos, images, designs, videos, and source code — is owned by or licensed to Digital Capital. You may not copy, reproduce, republish, or distribute our content without prior written permission.

Client-owned assets (e.g., logos or copy provided for campaigns) remain the intellectual property of the client.

6. Limitation of Liability

To the fullest extent permitted by law, Digital Capital will not be liable for:

• Loss of revenue, profits, or business

• Errors, delays, or service interruptions

• Decisions made based on our website content

• Any indirect or consequential damages

In all cases, our total liability is limited to the amount paid by you for the services within the last 30 days.

7. Disclaimer

We do not guarantee specific rankings, traffic, or ROI from marketing campaigns. While we use industry best practices, SEO and ad performance is influenced by many variables outside our control (e.g., Google or Meta algorithm changes, user competition, market behavior).

8. User Submissions

By submitting any materials (e.g., testimonials, reviews, messages) to us, you grant Digital Capital a royalty-free, worldwide license to use, reproduce, and display them for marketing or business use unless stated otherwise in writing.

9. International Use

Although we are based in the United Kingdom, we serve clients in the United States and other countries. You are responsible for ensuring that your use of our services complies with your local laws and regulations.

10. Data Privacy

Our handling of personal data is governed by our Privacy Policy. By using our services, you consent to our collection and use of data as described there. We comply with:

• The UK GDPR and Data Protection Act 2018

• Relevant US regulations, including the California Consumer Privacy Act (CCPA) where applicable

• Meta’s Business and Advertising Terms

11. Termination

We reserve the right to terminate or restrict your access to our services if:

• You breach these Terms

• You fail to make payment

• We suspect abuse, fraud, or legal violations

Termination does not relieve you of any outstanding fees or obligations.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Updates to These Terms

We may modify these Terms from time to time. The updated version will be posted on this page with the “Last updated” date changed. Your continued use of the website or services after changes means you accept the updated Terms.

14. Refund Policy

Due to the custom nature of our services, refunds are not guaranteed and are evaluated on a case-by-case basis. If you are dissatisfied with a service, please reach out to our team to discuss a resolution. No refunds will be issued for completed services or digital deliverables already sent.

15. Guarantee

Digital Capital offers a results-based guarantee: if you do not achieve a minimum 300% return on your investment (ROI) in new revenue within 12 consecutive months of active service, we will continue working for free until that milestone is reached.

This guarantee is conditional upon the following:

• You remain on a qualifying monthly service plan for at least 12 months without interruption.

• You implement all recommendations provided by our team in a timely manner.

• You provide full and accurate access to relevant platforms (e.g., website, Google Analytics, Google Business Profile, CRM if applicable).

• You track and report revenue accurately from leads or traffic generated through our services.

• This guarantee does not apply in cases of paused campaigns, late payments, or major market disruptions outside of our control.

The definition of “revenue” refers to new client revenue directly attributable to leads or sales generated through our marketing efforts.

16. Contact Us

For any questions regarding these Terms, contact:

Digital Capital
📧 alex@digitalcapital.site
🌐 https://digitalcapital.site